At Gild-Tech (Girlden LTD), protecting your personal data is a priority. This policy explains what data we collect, why, and what your rights are.
1. Data controller
Girlden LTD (trading name: Gild-Tech)
Email: ops@gild-tech.com
2. Data we collect
We collect the following data:
- Identification data: first name, last name, job title, company
- Contact data: email, phone
- Browsing data: IP address, pages viewed, date and time of visit (via cookies)
- Communication data: content of exchanges by email, messaging or video call
3. Purposes of processing
Your data is processed in order to:
- Respond to your contact or audit requests
- Provide the services you have subscribed to
- Send you commercial information (with your consent)
- Improve our services and our website
- Meet our legal and accounting obligations
4. Legal basis
The processing of your data is based on:
- Performance of a contract (to deliver the services)
- Your consent (for commercial communication)
- Our legitimate interest (service improvement, security)
- Our legal obligations (accounting, tax)
5. Retention period
- Prospects: 3 years from the last contact
- Clients: duration of the commercial relationship + 5 years
- Accounting data: as required by law
- Cookies: 13 months maximum
6. Data recipients
Your data is intended for Gild-Tech and its technical subprocessors (host, CRM tools, payment tools such as Stripe). It is never sold to third parties.
7. Your rights
Under the GDPR, you have the following rights over your personal data:
- Right of access: to know what data we hold about you
- Right to rectification: to correct inaccurate data
- Right to erasure: to delete your data
- Right to restriction of processing
- Right to portability: to receive your data in a readable format
- Right to object to processing
- Right to withdraw your consent at any time
To exercise your rights, write to us at ops@gild-tech.com. We will respond within 30 days.
8. Complaint
You have the right to lodge a complaint with the relevant supervisory authority: in the UK, the Information Commissioner's Office (ico.org.uk); in the EU, your local data protection authority, such as the CNIL in France (cnil.fr).
9. Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration or disclosure.
10. Transfers outside the EU / UK
Some of our technical providers may be located outside the European Union or the United Kingdom. In such cases, we ensure that transfers are governed by appropriate safeguards (standard contractual clauses, adequacy decisions).
11. Changes
This policy may be amended at any time. The date of the last update is shown at the top of the page.