🇹🇭 For Koh Samui & Thailand real estate agencies
You never lose a client because you were asleep.
Your London buyer messages at 9pm, 3am your time. Sarah answers. You sleep.
Koh Samui
03:00
You're asleep
Dubai
00:00
Post-dinner browse
Sarah
< 5 min
Every enquiry, always
21×
more qualified buyers when you reply in 5 min vs 30 min
(MIT / Oldroyd, HBR 2011, 15,000 enquiries)6–8h
timezone gap between your desk and your buyers' bedtime browsing window
£290/mo
Sarah · price locked for 24 months
✓ Sits on top of any CRM · nothing to change · ✓ Your existing WhatsApp Business number · ✓ PDPA-compliant (Thailand 2019) · ✓ Billed in GBP by Girlden LTD (UK)
Your competitor answers your 3am enquiry at 3:04am.
Replying within 5 minutes vs 30 minutes = 21× more qualified enquiries (MIT Sloan, Oldroyd study, HBR 2011, 15,000 enquiries). The window is tiny. Your buyers are in London and Dubai. They browse at night, they message when they can, and the first Samui agency that replies wins the viewing.
- The London family drops the enquiry from a Notting Hill pub at 9pm, that's 3am your time. They wake up at 8am with three villas booked at another agency.
- The Dubai investor asks about your Chaweng villa's rental yield at midnight, 3am Samui. By breakfast, they've compared five listings and picked the one that answered first.
- You hire a night receptionist. That's ~30,000 THB/month × 2 shifts + benefits ≈ £700–900/month loaded. Covers one channel. Still needs sleep.
- A generic chatbot on your website? Serious international buyers want a real conversation on WhatsApp, not a form asking for their email address.
- Your CRM stores the enquiry. It doesn't respond. It doesn't qualify. It doesn't book.
3 hours
The average window between a London buyer's enquiry landing at night and Samui waking up. Long enough for them to compare 5 villas and message 4 agencies.
Based on typical enquiry patterns and mystery-shopper benchmarks. Homeflow UK 2023: average agency response time = 229 working minutes.
The Samui buyer reality in 2024–2025:
- The typical Samui buyer is international: UK, Europe, the Gulf, and Asia. Peak enquiry windows are 8pm–11pm in their timezone, which is late night to dawn for you.
- Serious buyers ask three questions upfront: rental yield, ownership structure (freehold vs leasehold vs company), and view. Sarah handles all three in a natural WhatsApp exchange.
- Legitimate portals: DDproperty, Hipflat, FazWaz, plus your own website and Google Maps. Anything that scrapes and re-lists without your consent isn't your channel.
- PDPA Thailand 2019 requires explicit written consent before any direct outbound to a new prospect. Sarah operates on inbound only: she answers the buyers who reach out to you. She never cold-messages a scraped list.
Sources: DDproperty Thailand Property Market Index · Office of the Personal Data Protection Committee (PDPC Thailand) · Homeflow UK 2023, mystery-shopper benchmark.
3 steps. Enquiry to viewing booked.
Zero human touch between the buyer's message and the viewing in your agent's diary. Not tomorrow. Tonight. Even at 3am.
1
Buyer enquires
Website form, WhatsApp Business, DDproperty, FazWaz, Hipflat, or direct call. Sarah catches them all, in real time. Instagram & Facebook DM: rolling out.
⏱ Instant
2
Sarah qualifies & books
WhatsApp reply in under 5 minutes, in English (French / Russian rolling out). Sarah confirms budget bracket, buying timeline, and whether they're already on Samui or flying in. Then she books the viewing at a time that fits.
⏱ Under 5 minutes
3
Your agent arrives briefed
Listing sheet, buyer context, budget range, rental-yield expectation, any red flags, your agent walks into the villa with the full picture already in mind.
⏱ Ready by viewing day
A real Sarah ↔ buyer conversation.
Not a bot. Sarah asks the right question, understands casual replies, and hands over to your agent the moment she doubts.
- The buyer chats like they'd chat to a human ("looking around the £400k mark, maybe Bophut")
- Sarah knows the areas: she distinguishes Chaweng from Bophut, Choeng Mon from Maenam
- She never invents a price or fabricates a yield, she asks your agent when in doubt
- Conversation logged in your Google Sheet, you keep the trail for compliance
- Wording 100% adjustable to your voice, you can edit anything, anytime
- Compatible with your existing WhatsApp Business number
Hi James, this is Sarah for Samui Coast Estates. Thanks for enquiring about the Bophut sea-view villa, happy to walk you through it.
03:04
Cheers. Roughly what's the guide on this one?
03:04
£420k freehold structure. Would that be around your buying range, or are you looking above/below?
03:05
Yeah that's in range. Are you around this week? I'm flying in Thursday
03:06
Perfect, our agent David has Friday 11am or Saturday 3pm free at the villa. Which works for you?
03:06
Booked. David will confirm by email Friday morning with driver directions. See you at 11am. 🌴
03:07
Owner side
Not just buyers. Sarah answers the owners too.
An owner messages you about a valuation on a Sunday, at 10pm. That enquiry is a future listing. Sarah replies in minutes, captures the essentials, and, following your procedure, books the valuation in your agent's diary, in your voice.
- Instant reply to every inbound valuation enquiry, day or night
- Books the valuation in your agent's diary, per your procedure
- Briefs your agent before the appointment
- Hot-signal escalation to your agent when an owner is ready to move
Three tiers. Monthly. Cancel anytime.
Price locked for 24 months. No lock-in. 30-day money-back on month one: if Sarah hasn't paid for herself, every penny back. No questions.
From £290/month · price locked for 24 months
Cancel anytime. 30-day money-back on month one.
She replies. She turns replies into viewings. She brings you new listings.
Capter · She replies
Virtual Receptionist
£290 / month
→ Price locked for 24 months · 30-day money-back
A buyer in London messages you at 9pm, 3am your time. By 3:05am, Sarah has replied, sorted the browser from the serious buyer, and, following your procedure, put the viewing in your agent's diary. You were asleep. The villa down the road too.
Proof: replying within 5 minutes vs 30 =
21× more chance of qualifying the enquiry.
(MIT / Oldroyd, HBR 2011, 15,000 enquiries.)
Promise: you never lose another incoming enquiry.
- 24/7 first WhatsApp contact on every enquiry, under 5 minutes, in 8 languages
- Qualifies, logs, and follows your procedure: books a video call, a viewing, or classes the lead for your agent
- Also answers owners asking about a valuation
- Sits on top of any CRM, nothing to change in your setup
Convertir · She turns replies into viewings
Virtual Assistant
£490 / month
→ Promo: £290/mo for the first 2 months, then £490 · Cancel anytime · 30-day money-back
A buyer hesitates on a big-ticket villa. Sarah answers in her own voice, a natural voice note that reassures the way a good negotiator would, then hands a warm, ready buyer to your agent.
Why it matters: on a high-ticket international purchase, a human-sounding voice builds the trust a text can't. And Sarah stays piloted by you, not the other way around.
Promise: more of your replies turn into booked viewings.
- Everything in Virtual Receptionist
- Voice: Sarah replies with a natural voice note, reassuring on a big-ticket purchase
- Email support from the GILD-TECH team
- Hands on the wheel: you set the qualifying questions and Sarah's hours
- Priority Slack / Teams escalation when Sarah picks up a hot signal
- Instagram & Facebook DM: rolling out
Développer · She brings you new listings
Marketing Team
£790 / month
→ Cancel anytime · 30-day money-back
A hesitant owner isn't sure your agency is the one. Their villa's real photos, turned into a premium online presentation, live before the competitor has even published theirs. They picture the sale, and they sign with you.
Promise: a sharper listing pitch that helps you win more mandates.
- Everything in Virtual Assistant
- Premium presentation: your agency's real photos, edited into a premium online listing presentation. Every mandate, its own presentation, no cap. We enhance the real, we never fabricate a property.
One villa sold on Samui is ~750,000 THB in commission. A full year of Sarah costs less than a single commission.
The simple rule: tired of missing 3am enquiries? Virtual Receptionist. Want more of your replies to become viewings, in Sarah's voice? Virtual Assistant. Want a sharper pitch to win more listings? Marketing Team.
🛡️ 30-day money-back guarantee
If Sarah hasn't paid for herself in your first month, every penny back. No questions, no friction. Same guarantee on all three tiers.
"The others give you a list or a chatbot.
We do the work."
We're not a data tool that tells you who might be selling. We're not a generic chatbot that types a canned reply and leaves you to close the loop. We're the execution layer that catches the buyer at 3am, holds the conversation, books the viewing, and briefs your agent before they arrive.
Data
Tells you who might be selling. Then leaves you to call them.
Chatbots
Send a generic sentence. Never book a viewing. Never brief your agent.
GILD-TECH
We do the work. Human-sounding reply, viewing booked, agent briefed. End to end.
The math you do once.
One Samui villa deal covers Sarah for years. But that's not the pitch: the pitch is you stop leaking the enquiries you're already paying to generate.
One booked viewing that closes covers Sarah for two years.
Typical Samui villa ticket: £250k–£1.5m, avg ~£450k (freehold + leasehold blend)
Typical agency commission: 3%–5% on Samui, split with introducing side
Net commission on one £450k deal: ~£10,000–£15,000
Virtual Receptionist at £290/month is paid back ×35–50 by one closed viewing.
And you have every enquiry the villa down the road missed answering.
The 5 questions every Samui agency director asks us.
If yours isn't here, bring it to the 30-min audit call.
Will my international buyers feel they're talking to a robot?
Sarah asks one relevant question then offers two viewing slots. It's faster than a human and more convenient for the buyer, they pick their moment. The tone is human, the wording is adjustable, the WhatsApp number is yours. You take back the conversation the moment you want to.
What about PDPA Thailand?
Sarah operates on inbound only: she answers buyers who have contacted you. She never cold-messages a scraped list. Direct outreach to new prospects requires written consent under Thailand's Personal Data Protection Act 2019. We respect that boundary. Data is stored in your Google Workspace, not ours. Data processing agreement with GILD-TECH signed at kick-off. You remain Data Controller.
What if Sarah misreads a message?
Sarah escalates to you or your agent on Slack, Teams or email the moment she doubts. You get the full conversation and take over in 1 click. Escalations are rare (emotional situations, unusual properties, specific tax questions) and each one trains Sarah for next time.
Does it work with my CRM?
Sarah sits on top of any CRM, nothing to change in your current setup. She takes the enquiry the second it arrives, qualifies, books the viewing on your Calendly. Once the owner signs, you log the listing in your CRM as before. Sarah handles the pre-listing / pre-viewing phase, the one CRMs cover lightly.
How quickly does Sarah start delivering?
We don't sell delivery deadlines, we sell results. Setup runs in parallel with your validation: we configure your Calendly, test with your team, agree the wording, connect your existing WhatsApp Business number. The moment you approve Sarah, she starts answering, and the 30-day money-back clock starts. If month 1 hasn't paid for the subscription, every penny back.
30 minutes. We measure what you're leaking. You decide.
Free audit, no strings. We look at your real enquiry flow, count the ones you missed answering, and tell you what Sarah could book back for you in month one. If it matches, we onboard you.
Book my free audit (30 min)